When Will This Ship?
In stock products will ship within one business day from our warehouse in Québec, Canada.
Direct ship products will be sourced from one of our suppliers. It may take up to three business days before it ships.
Warehouse transfer could take up to 12 business days before leaving our warehouse for delivery.
All orders of $499 or more being shipped within Canada qualify for free standard shipping. Additionally, orders less than $499 qualify for an exclusive low shipping rate.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.