Shipping

When Will This Ship?

In stock This products will ship within one business day from our warehouse in Québec, Canada.

Direct ship This product will ship direct from our supplier. Processing time and availability is subject to suppliers stock.

Warehouse transfer This product could take up to 12 business days before leaving our warehouse for delivery. Availability is subject to suppliers stock.

Free Shipping

All orders of $499 or more being shipped within Canada qualify for free standard shipping. Additionally, orders less than $499 qualify for an exclusive low shipping rate. 

Learn more...

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Learn more...

My part doesn't have a fitment guide.

We're so sorry about that, but we're working on it! We list over 100,000 SKUs and we're updating them daily. Some products are uploaded without the fitment guides being built out. If you're unsure about product fitment, please email us via support@exoperformance.ca.

• How do I know if you have an item in stock?

  In-Stock Products

  In Stock

  Items marked as "In Stock" are physically in our facility, so they're ready to ship when the order is placed. If all items in your order are "In Stock", then your order typically ships within one business day.

  Other Availability Modes

  We use several availability modes to most accurately identify when products will leave their home facility:

  Direct Ship This product is available and will be sourced from one of our suppliers. It may take up to three business days before it ships.

  Warehouse Transfer We receive the item, then we ship it to remain on time with the guaranteed delivery range chosen at checkout. It typically takes between 6 and 12 business days before it ships.

  Discontinued - No longer available This product has been discontinued by the manufacturer and is no longer available.

• How do I know if a part will fit my car?

  We update our catalog daily to provide the most accurate fitment information possible. When shopping for parts, please use the “select your vehicle” car selector on the home page. Once you've selected your car, you can filter parts specific to it.

  Additionally, on each product page, we have a tab for fitment information. By clicking on "Fitment", you can scroll and verify the part you are about to add to your cart indeed fits.

  Furthermore, if you have a vehicle added to our vehicle selector and you are viewing a product page, you'll see fitment information below the "add to cart" button. If an item fits your car it will display "This Part Fits Your: Selected Vehicule". If an item does not fit your vehicle a message will display "This Part Does Not Fit".

• What is a core charge?

  A “Core Charge” is similar to the deposit you might pay for a can or bottle of soda. In many states, to promote recycling, you are charged a deposit when you purchase a can of soda and you receive your deposit back when you return the empty can. Many automotive parts have Core Charges that work the same way as a soda can deposit. The most common car parts that include a core charge are alternators, calipers, steering racks, and fuel injectors.

• What is MAP pricing? Why can't I get a discount on a MAP item?

  "MAP" pricing, or Minimum Advertised Pricing, means that the vendor set a minimum retail price that we're not allowed to violate. MAP items cannot be discounted because the decrease in price would violate that threshold.